Refund and Returns Policy of Tinyparioz Auto Accessories Store

Effective Date: January 3, 2025

At Tinyparioz Auto Accessories Store, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not happy with your product, we offer a straightforward and hassle-free return and refund policy. Please read the following details carefully to understand how our return and refund process works.

Contact Information:

For more details on our policies, please visit our website: tinypariz.com.

1. Return Eligibility

To qualify for a return or exchange, the following conditions must be met:

  • Time Frame: You can return the product within 30 days from the date of receipt.
  • Condition of Product: The item must be unused, uninstalled, and in its original packaging with all accessories, tags, and manuals intact.
  • Proof of Purchase: A receipt or order confirmation must be provided as proof of purchase.

Please Note: We cannot accept returns for items that are damaged due to misuse, installation errors, or products that have been opened or used.

2. Return Process

If you wish to return an item, please follow these simple steps:

  • Step 1: Contact our customer service team at info@tinypariz.com or call (805) 898-3383 to initiate the return process. Please include your order number, the product you wish to return, and the reason for the return.
  • Step 2: Once your return is approved, we will provide you with a return authorization (RMA) number and return instructions. You will be responsible for the return shipping fees unless the product is defective or damaged upon arrival.
  • Step 3: Ship the item back to us using a trackable shipping method. Ensure that the product is securely packaged to avoid damage during transit. Once the item is received and inspected, we will process your return.

3. Refund Process

After we receive and inspect your returned product, we will process your refund or exchange. The following terms apply to refunds:

  • Refund Method: Refunds will be issued to the original payment method used during the purchase. Please allow up to 7-10 business days for the refund to appear in your account, depending on your payment provider.
  • Partial Refunds: If an item is returned in a condition other than the one it was sent, or if parts/accessories are missing, we reserve the right to issue a partial refund or charge a restocking fee.
  • Non-Refundable Items: Certain items, such as clearance products, customized or personalized items, or gift cards, may not be eligible for return or refund. These exclusions will be clearly stated on the product page.

4. Exchanges

If you prefer to exchange an item for another product, please follow the same process as a return. Once we receive the returned item and confirm it is in its original, unused condition, we will send the replacement item to you.

5. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of receiving the item. We will offer a full refund or send a replacement product at no additional cost. Please send us photos of the damage or defect, along with your order number, so that we can resolve the issue as quickly as possible.

6. Return Shipping Fees

  • Customer Returns: Return shipping fees are the responsibility of the buyer, except in cases where the item is damaged, defective, or incorrect.
  • Free Returns: If the return is due to an error on our part (e.g., wrong product shipped), we will cover the cost of return shipping. Please contact our customer service for a prepaid return label.

7. Non-Returnable Items

The following items are not eligible for return or exchange under any circumstances:

  • Custom or personalized products.
  • Products that have been used, installed, or altered.
  • Clearance or final sale items.

8. Refunds for Orders Not Received

If your order has not arrived within the estimated shipping time, please contact us immediately at info@tinypariz.com. We will work with you to track the package, and if necessary, issue a refund or send a replacement.

9. Customer Support

If you have any questions or need assistance with your return or refund, our customer service team is here to help. We are committed to providing excellent customer service and will do our best to ensure your issue is resolved in a timely and satisfactory manner.

We thank you for choosing Tinyparioz Auto Accessories Store, and we look forward to serving you again soon! For more detailed information, please refer to our Return & Refund Policy page on our website.